terms & Conditions

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Terms & Conditions


Please read these terms & conditions carefully.
These terms and conditions are important and apply to products and other materials provided by or on behalf of Fit For Life Wellness Pty Ltd, which include Online 16-week Workplace, Men's and Women's Programs, as well as Get Lean Spring Clean Program.  Fit for Life Mind, Body Soul Pty Ltd services are highlighted in the section below.
Eligibility, health and medical disclaimer for 16 week Workplace, Men's and Women's Programs and Get Lean Spring Clean Program
You represent and warrant that you are at least 18 years old and will be responsible for the information provided when joining our online Platform.

This Workplace, Men's and Women's Wellness Program or any other Fit for Life Wellness online program is not designed or recommended for anyone under 18 years old. If you are accessing and using the Platform or subscribing for access to any Fit for Life online Wellness Program or products on behalf of a party who is not at least 18 years of age then you are representing that you are that party's legal guardian and you are responsible for that party's compliance with these terms and conditions.

You will indemnify us for any losses or damage that we suffer as a consequence of the party who is less than 18 years of age failing to comply with these terms and conditions.

We are not a medical organisation and we do not and cannot give or purport to give you any medical advice or assistance in whatever form.
Nothing in the Platform or anything associated with it should be taken or understood as medical advice or assistance nor should it be interpreted in substitution for any medical advice or assistance or used or referred to instead of seeking appropriate medical advice.

You are solely responsible for evaluating and assessing your own health and wellbeing and whether, in all the circumstances, you should access and use the Platform and/or participate in the Workplace, Men's or Women's Wellness Program and/or its products.

We encourage you to seek appropriate medical advice or assistance before embarking on any use of the Platform, the Workplace, Men's and Women's Wellness Program and/or its products.

You agree that neither we, nor any of our affiliates, service providers and/or suppliers, warrant or make any representation about the contents, products, or offers referred to in the Platform, and specifically do not make any representation about the risks, results, reasonableness, or accuracy or otherwise of such contents, products, or offers.

Your use of the Platform, the Workplace, Men's and Women's Wellness Program or its products is at your sole risk.

Persons with pre-existing medical conditions, in poor health, or with any concerns as to commencement of a new fitness program should consult with an appropriate medical practitioner before beginning any of the Fit for Life Wellness online programs.

You are responsible for making your own inquiries and seeking independent advice from a qualified medical practitioner before acting on any information or material made available to you through the Platform. The information on the Platform may not be suitable to your particular circumstances and is not a substitute for obtaining specific advice from a Medical Practitioner.

You should first consult an appropriately qualified medical practitioner before following any exercise programs or using any of the information on the Platform, particularly if you (or your family) have a history of high blood pressure or heart disease or if you have experienced chest pain when exercising or chest pain in the past month when not engaged in physical activity, are pregnant, breastfeeding, have an ongoing physical condition, are suffering from cancer or other long term illness, are living with liver disease, kidney disease, or renal failure, have diabetes, blood pressure or cholesterol issues, are obese, smoke, have high cholesterol, have a bone or joint problem that could be made worse from physical activity, or are recovering from or recently recovered from illness and/or injury.

We do not provide professional medical services however under Fit for Life Mind Body Soul services professional holistic practitioners such as naturopaths, nutritionists, yoga, pilates, personal trainers, mindfulness coaches and counsellors are available to provide expert advise and support. The Program's Platform does not contain or constitute, and should not be interpreted as, medical advice or opinion.

Use of the services is not for medical emergencies. If you think you have a medical emergency, call 000 if you are in Australia.

Any and all programs provided by, in and/or through the Platform are for informational purposes only. The Platform is not a medical centre, and does not provide medical services or render medical advice. Nothing contained in the program should be construed as such advice or diagnosis. The information and reports generated by us should not be interpreted as a substitute for physician consultation, evaluation, or treatment, and the information made available on the Platform should not be relied upon when making medical decisions, or to diagnose or treat a medical or health condition. Your use of the Platform does not create a doctor-patient relationship between you and any of the Workplace, Men's or Women's wellness coaches.

You are urged and advised to seek the advice of a physician or a medical professional with any questions you may have regarding your health before beginning fitness and wellbeing regime, physical activities or any other plans that may be referenced, discussed or offered.
If you are being treated for an illness, taking prescription medication or following a therapeutic diet to treat a disease, it is especially urged to consult with your physician and notify wellness coaches before using the program.

You represent to us (which representation shall be deemed to be made each time you use the Platform), that you are not using the Platform or participating in any of the activities offered for the purpose of seeking medical attention. You further agree that, before using the Platform, you shall consult your physician, particularly if you are at risk for problems resulting from exercise or changes in your diet. If any information you receive or obtain from using the membership is inconsistent with the medical advice from your physician, you should follow the advice of your physician.

As a part of the Platform you may have access to personal coaching services. If customers reach out for such support, they will be able to interact with a coach. A coach will assist his/her users in developing skills to help them achieve their health-related goals. Fit for Life may, in its sole discretion, engage or replace any coach with another without notice.

The Platform is not medical, mental health or any other type of health service. No diagnosis or treatment of, or advice regarding, any medical or mental health condition or illness will be offered. Our coaches cannot substitute for, and are not an alternative to medical, psychiatric, psychological, psychotherapy or other healthcare diagnosis and treatment when a medical or mental health condition or illness is present. You are advised to seek diagnosis, treatment and advice regarding medical or mental conditions or illnesses from physicians practicing medicine, psychologists and other licensed healthcare and mental health professionals.

Fit for Life’s coach(es) are designed to provide individuals with education, information and personal support from peers and the group leader regarding your health-related issues and goals. For example, a business customer, a healthcare provider, may contact Fit for Life to provide business premium services and ask you to use our services to track your medical treatments and progress. In such a case, your coach may provide general information about psychological and emotional issues related to health conditions, medical treatments, success stories, and health-related goals in order to help you adhere to the specific regimen of the Platform. However, coaches are not allowed to engage in rendering any type of psychological or healthcare advice for any individual or for his or her particular situation. Under no circumstances will any of your interactions with any coach be deemed or construed to create a physician-patient relationship or a fiduciary duty of any kind whatsoever. If Fit for Life becomes aware of or suspects any medical or mental conditions or illness, coaches, at their sole discretion, terminate all or any portion of the services.

You are solely responsible for your interactions with coaches and/or other members when using the website/app.

Subscription 16-week Workplace Wellness Program (Website/App) 
In accessing, registering or using any of Fit For Life's websites and/or applications (including any and all webpages and social media pages, like Facebook, Instagram, YouTube, TikTok etc), the 16-Week Workplace Wellness Program (Program) and/or any of the services, products, information, materials, text and/or images offered or provided on or through those websites or applications or otherwise by or on behalf of Fit For Life (including other online meetings and webinars) (together the FFL Platform), you are deemed to have read and personally agreed to these terms and conditions.
In downloading or otherwise accessing any content from the FFL Platform, you acknowledge and agree that: (i) you do not receive any ownership rights to such content, (ii) by downloading or otherwise accessing such content, you will not to use such content for any unlawful purpose, (iii) the FFL Platform is only for your personal use and must not be for any commercial or other use contrary to these terms and conditions, FFL's legal rights in respect of the Platform and the other conditions that apply to elements of the FFL Platform, such as Facebook, Instagram, YouTube and TikTok.

You agree that if you download or otherwise access any content from the Platform you will not reproduce, distribute in person, publish, republish, print, upload to any third party, post on any social media site or application, or distribute or modify or otherwise deal with any content arising from or in connection with the Platform in whatever format, personally or otherwise, and/or provide it, or any part of it, to a third party that would otherwise infringe our intellectual property rights.

You agree that in downloading or otherwise accessing any service or product from the Platform, you will not rent, lease or lend it to a third party nor decompile, reverse engineer, modify or derive content from the Platform and/or make it available over a network where it could be used by multiple devices at the same time.

You agree that your use of and access to the Platform will not violate any laws including, without limitation, those governing competition, advertising, consumer protection laws, privacy, obscenity, spamming, stalking, intellectual property rights and/or defamation in Australia and, when accessed in another jurisdiction, the laws of that jurisdiction and Australian law, so far as the laws are not inconsistent, in which case you agree to be bound by the laws for all States in Australia

You agree that in using the Platform, you will not post threatening, harassing, defamatory, obscene, offensive, hate mail or speech or facilitate others to commit such acts in whatever format.

You agree that we may, and reserve the right to, remove any comments or content made by you (or on your behalf) about the Platform, any of its content, its individual representatives, officers, directors, consultants and/or employees which we believe in our sole discretion to be damaging to Fit for Life.
The content on the Platform, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like and the trademarks, service marks and logos contained therein, are owned by or licensed to or for the benefit of Fit For Life, subject to copyright and other intellectual property rights under law.
Without limitation, the Platform is available only to individuals with whom only legally binding contracts can be formed under Australian law.

Fit for Life have the right to refuse to deal with you, at any time, at their sole discretion, including the suspension or termination of your subscription to all or part of the Platform, if they believe that you may or will bring their reputation, those individuals who represent and/or partner with them or their clients into disrepute or otherwise will interfere with other parties' rights to have reasonable use of and access to the Platform or to the contents and components of the Platform or are in any way in breach of these terms and conditions or the Client Services Agreement.

Payment policy for 16-week program 
Our programs have been created to be of service and contribution to our clients. We therefore have made each one of our programs affordable and within financial reach, given the content and expertise that is available to help change your health for life.
Our mission statement is "to make wellness affordable and achievable for everyone", and we truely believe that our program and products will enhance your heath and life if you are accountable for the commitment that you are making by partaking within the program option.

As a part of your 16-week program you have access to integrated wellness coaches, who will offer you support and guidance to keep you motivated and on path.  Please reach out to your integrated wellness coaches at anytime for support via the app VOXER.

Our 16-week programs are designed for a 16-week period because it takes this length of time to see a change in body composition and lifestyle. This is what you are committing to once you have completed a free trial week. 

In purchasing any product or other material through the Platform (the Purchase) you agree to:

Payment made by company if in relation to Workplace wellness, otherwise individual Men's and Women's programs are to be paid through the Fit for Life Mind Body Soul payment page.

For all workplace wellness participants the email given to Fit for Life Mind Body Soul must be the one participants intend to use to create their account onto the Platform and all employees will receive access to those elements of the Platform relevant for the Workplace Wellness Program the subject of the Purchase on commencement date to engage in a "Free Trial Week".

All participants have access to a Free Trial Week for the Workplace Wellness, Men's and Women's, programs and, once this period has been completed there are no refunds. 

If you are following the Men's or Women's 16-week program please note that during your free trial week, if you do not wish to commence the 16-week program you can send an email to donna@fitforlifemindbodysoul.com.au BY DAY SIX to avoid being charged your weekly direct debit, or if you have paid the upfront full payment the will be refunded to you.

However, if any participant has received a customised program or had a consultation with an integrated wellness coach, you will only be entitled to a 50% refund.

If following the Workplace Wellness Program should any employee have a change of mind and cease participation in the Workplace Wellness Program during the Free Trial Week (and has not received a consultation with a coach nor received a customised program), the Workplace Wellness Program can be cancelled.

Fit For Life does not offer refunds or credits for unused subscriptions, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

Where Fit For Life provides access to the online Workplace Wellness Program, and you claim that you have not received such access, then you must contact us at team@fitforlifemindbodysoul.com.au within 7 days of the date of the Purchase for us to investigate your claim.

All participants have 1 week to commence the Workplace Wellness Program once notification has been granted. After this time there are no refunds.
Subject to the rights granted to you by statutory consumer protection legislation, which cannot be excluded, due to the nature of the Workplace Wellness Men's and Women's Programs and/or the products and services available on the Platform, Fit For Life makes no representations to you in respect of your use of the Workplace Wellness, Men's and Women's Program and/or the products or services available on the Platform, we provide no warranty as to any results or outcomes associated with using the Workplace Wellness, Men's or Women's Program, nor in respect of any use of the products or services available on the Platform
Terms and Conditions for Fit for LIfe's Challenge App: 
Within the Workplace Wellness program, participants receive The Fit For life "Challenge" app which involves participants to engage in team building each week for team building and involves uploading photos and videos.  This content is not shared or used in any other way unless permission is granted to Fit for Life.

No other data is stored or used by Fit For Life in any other form through the "Challenge" application.

Facebook Community
You acknowledge that the Fit for Life Workplace, Men's and Women's Wellness Facebook Community provides for public communications.

To become a part of the Fit for Life Workplace, Men's and Women's Wellness Facebook Community you agree to provide truthful, accurate personal details about yourself as required on the sign-up page for Fit For Life's Facebook Workplace, Men's and Women's Wellness Groups.
You will use Fit for Life Workplace, Men's and Women's Wellness Facebook Community only for positive and supportive purposes and not post or comment negatively or in terms that could or might be offensive to other users of the Fit for Life Workplace, Men's and Women's Wellness Facebook Community, or the Platform or Fit For Life.

We reserve the right to monitor all areas on the Fit for Life Workplace, Men's and Women's Wellness Facebook Community to adhere to the community standards and conduct.

Fit for Life disclaims any perceived, implied or actual duty to monitor public forums and specifically disclaims any responsibility or liability for information provided thereon.

You will not use the Fit for Life, Workplace, Men's or Women's Wellness Facebook Community: (a) for any unlawful, disrespectful, harmful, threatening, abusive or otherwise objectionable purpose; (b) to interfere with the lawful and reasonable use of the Fit for Life Workplace, Men's and Women's Wellness Facebook Community by others; and (c) to attempt to directly or indirectly, allow or facilitate a third party to enter the Fit for Life Workplace, Men's or Women's Wellness Facebook Community through your Subscription.

You acknowledge that the moderators of the Fit for Life Workplace, Men's or Women's Wellness Facebook Community reserve the right to remove any messages in the Fit for Life Workplace, Men's or Women's Wellness Facebook Community that are inappropriate or that they reasonably believe may have a negative impact upon the Platform, Fit For Life and/or its reputation.

Public Forum - Information Provided by Members 
Public Forum is any area, site or feature offered as part of the services (including, but not limited to, chat, message board, blog, groups, social media platforms, webinars, online calls, emails or instant messaging features) that enables you to: (i) upload, submit, post, display, perform, distribute and/or view User Content, and/or (ii) communicate, share, or exchange User Content with other members.

You are, and shall remain, solely responsible for User Content that you upload, submit, post, transmit, communicate, share or exchange by means of any Public Forum and for the consequences of submitting or posting.

As a member to our Platform you are automatically invited to join and participate in group discussions with other service users that may be designated as a group facilitator, as well as a coach, who may be an employee or a contractor of Fit for Life, personnel from an unaffiliated third-party service provider or personnel from, or designated by, our Business Customer (such person, a Coach).

As a client using the Platform you may receive electronic communications, including group chat messages and/or private messages from coaches, facilitators and other Fit for Life members who are members of the same group. If you do not wish to receive messages from your coach, you should opt out of downloading the communications app.

In order to join a Fit for Life Wellness Group or access similar services that provide Public Forums or interactions with other members, you may be required to create public profiles, which may contain certain identifying information (such as age, profile photos, location etc). In addition, members have the option to post photographs, messages, videos, and other information on their public profiles. Fit for Life does not, and cannot, investigate information contained in member public profiles. Accordingly, we must assume that information contained in each member's public profile is current and accurate. Fit for Life does not represent, warrant or guarantee the currency or accuracy of public profile information, and hereby disclaims all responsibility and liability for any information provided by members by means of public profiles or otherwise in connection with their use of the Platform.
Limitation of Liability 
Subject to the rights granted to you by statutory consumer protection legislation, which cannot be excluded, in no event shall we be liable to you for any injury, or incidental, undue damages, whatsoever including damages for loss of income, data, or personal injury or consequential damages except to the extent such limitation or exclusion of liability is not permitted by law.

To the maximum extent permitted by law, we exclude all liability arising from or in connection with any services or activities arising from or in connection with the Platform for: (1) death; (2) physical or mental injury (including the aggravation, acceleration or recurrence of such an injury); (3) the contraction, aggravation or acceleration of a disease; and (4) the coming into existence, the aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs: (a) that is or may be harmful or disadvantageous to you or the community; or (b) that may result in harm or disadvantage to you or the community, resulting from the supply of recreational services or recreational activities.

Our rights to modify services 

You acknowledge that we are entitled at any time (and from time to time), to change, modify, vary, delete or otherwise deal with the Platform and/or these terms and conditions, as we see fit.

We will give you notice of any changes, for instance by: (a) publishing them on our website; or (b) writing to the address (post or email) you last gave us.
You agree that you will comply with the most update to date terms and conditions.
You agree that we may transfer, assign, license or deal with our interest in the Platform, copyright or any other published material to any Affiliate or to any third party who shall in any event be bound to meet the obligation of any agreement you have with us for services we provide to you for payment. We will give you notice of any change or dealing within 60 days in the manner provided.

These terms and conditions are governed by the laws of the State of Queensland, Australia and you agree to the non-exclusive jurisdiction of the Courts of that jurisdiction and any appeals from those Courts.
You agree to indemnify us to the full extent needed from any and all third-party claims, liabilities, costs, expenses (including solicitor/client costs on an indemnity basis), that we may incur or suffer as a result of your improper or illegal use of the Platform and/or from your breach of any of the terms and conditions and/or any facilitation or support by you of a third party causing any loss or damage to us.

You are liable for all content posted by you in the Fit for Life Workplace, Men's and Women's Wellness Facebook Community.

You are required to exercise due care to conform to any Australian laws relating to publication, broadcasting, media controls, advertising standards and social media legal considerations, as they may arise or be applied to you in respect of any content you post in the Fit for Life Workplace, Men's and Women's Wellness Facebook Community or in relation to the Platform or that by your actions of conduct.
You agree to indemnify us for any claims, losses, liabilities, costs or expenses ("losses") incurred by us you may cause, or contribute to such losses.

Privacy Policy 
Your privacy is important to us.

Our Privacy Policy is incorporated into these terms and conditions by reference.
Please read our Privacy Policy carefully for information relating to the collection, use, and disclosure of your personal information.
We will manage your personal information in accordance with our privacy policy.
You can find a copy of our privacy policy on the Platform.
Entire Agreement 
These terms and conditions form the entire agreement between us and you in relation to the Platform and the Services and your use of it and them.
Any failure or delay on our part to exercise a power or right we have under these terms and conditions (unless in writing to you) does not amount to a waiver of that power or right and will not preclude our entitlement to exercise that power or right at a later date.
Information provided on website 
All information provided by us on the Website/App is provided in good faith. We derive our information from sources which we believe to be accurate and up to date as at the date of publication. We may update any information at any time but you acknowledge that the information on the Website may not be the most current knowledge. In addition, to the extent permitted by law, we do not make any representations or warranties that any information we provide is reliable, accurate or complete and (unless expressly stated) we make no guarantees of any specific result from use of this Website or the information service provided through it. To the extent permitted by law, we are not liable for any loss arising from any action taken or reliance by you on any information or material available on the Website.
Consent to receive electronic communications from Fit for Life Business customers 
Service Announcements: In using our services, you may receive periodic electronic communications from Fit for Life regarding the Platform and associated services, such as new product offers and other information regarding the Platform, which are part of the services and which you cannot opt out of receiving.

Promotional Communications: You may also receive periodic promotions and other offers or materials Fit for Life believe might be of interest to you. You can opt-out of receiving these promotional messages at any time by following the unsubscribe instructions contained in each message or changing the messaging preferences in your account
Withdrawing your consent: If you later decide that you do not want to receive future communications electronically, please send an email hello@getffl.com.au

Your withdrawal of consent shall be effective within a reasonable time after we receive your withdrawal notice described above.
Your withdrawal of consent will not affect the legal validity or enforceability of these terms and conditions.
If you withdraw your consent to receive communications electronically, we may terminate your account and/or access to the service (or any part thereof).

Restrictions on use of content 
Our commercial partners, suppliers, advertisers, sponsors, licensors, contractors and other third parties may also have additional proprietary rights in the content which they make available on their services. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit, any of the content, in whole or in part.

When content is downloaded to your computer, phone, tablet or any other mobile device, you do not obtain any ownership interest in such content.
Modification of the content or use of the content for any other purpose, including, but not limited to, use of any content in printed form or on any other applications or networked computer environment is strictly prohibited unless you receive Fit for Life prior written consent.

We may at any time suspend your use of the services and/or remove or disable any content as to which we reasonably and in good faith believe is in violation of any of these terms and conditions.

We will provide you with notice of any such suspension or disablement before its implementation unless such suspension or disablement is necessary to comply with legal process, regulation, order or prevent imminent harm to the services or any third party, in which case we will notify you to the extent allowed by applicable law of such suspension or disablement as soon as reasonably practicable thereafter.

Membership Cancellation

The subscription for the Workplace Wellness Program will automatically cancel at the end of 16 weeks.  

If you are doing the Men's or Women's 16-Week Wellness program and you have paid upfront, you will automatically receive bonus weeks up to week 20.  If you are on a direct debit subscription your payments will automatically cease at the end of 16 weeks. There are no holds or suspensions available for any program.

Fit For Life may terminate your subscription to the Workplace Wellness, Men's or Women's Program and/or participation in the Facebook Community (or similar platforms) at their sole discretion if they believe you have breached any of the terms and conditions and/or have or are facilitating the unlawful activity of a third party in respect of the Platform.

At the end of the paid subscription period for the Workplace Wellness, Men's and Women's Programs, Fit For Life will deactivate any account in your name, your membership of the Platform and archive any information about you, or your account, stored in our database as well as cease the provision of any information to you.

Your information may be stored for up to 7 years from the date of Purchase at which point in time it will be deleted or destroyed.


Fit for Life Mind Body Souls services include Naturopathic, Nutritional Medicine, Mindfulness Coaching, Pilates, Yoga, Meditation, Qigong, Tai Chi, Personal training and Emotional wellbeing services.  

Payments are made upfront prior to commencement and a 24 hour cancellation policy is required.  

A highly qualified integrated wellness coach has qualifications which include and are not limited to Naturopathic or Nutritional medicine.  
Privacy Notice Placeholder
We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters, food and culture.
We pay our respects to their Elders past, present and emerging.
We acknowledge their ancient and continuous knowledge of agriculture and native Australian foods.
© FIT FOR LIFE: Mind Body Soul